Revitalised industry showcases business excellence

July 23, 2006
Revitalised industry showcases business excellence

Thirteen parks, manufacturers and dealers were recognised for outstanding business practice and a commitment to develop the caravan and camping industry at the annual Caravan and Camping Industry Association of NSW Excellence Awards on Thursday, July 20.

The Excellence Awards have run for more than 20 years and are pivotal in promoting improvement in standards, professionalism and sophistication of members which supports the evolution of the industry.

The caravan and camping industry is the fastest growing tourism sector in Australia which is growing at an annual rate of 15 per cent. We would like to see this continue and the Excellence Awards are a means of encouraging more members to become involved in showcasing a transformed industry that boasts many wonderful benefits for travellers, Barry Baillie, CEO, Caravan and Camping Industry Association of NSW said.

Excellence Awards entrants must provide a written submission and undergo a stringent site inspection to ensure that they are adhering to best practice in the provision of both customer service and product. It is because of these rigorous procedures that the Excellence Awards recognise the very best the industry has to offer.

The CCIA is pleased with the transformation that many members have undergone to accommodate changes in the industry, Barry Baillie said.

We are proud to recognise what members have achieved so far, and we will continue to organise the annual Excellence Awards in order to achieve ongoing excellence and improvement within the industry, he said.

Excellence Award winners include:

  • Parklea Garden Village (Trainee of the Year - Park)
  • Richmond Caravans (Trainee of the Year - Trade)
  • North Star Resort (Business Most Committed to Training - Park)
  • Trakka (Business Most Committed to Training - Trade)
  • Pine Needles Lifestyle Estate (Best Manufactured Home Village)
  • The Lorikeet (Best Caravan Park Residential Section)
  • Trakka (Business of the Year - Metropolitan Sydney)
  • Australian Motorhomes (Business of the Year - Regional NSW)
  • Lakesea Park (Best South Coast Caravan Park 3 to 4 Stars)
  • Emerald Beach Holiday Park (Best North Coast Caravan Park 3 to 4 Stars)
  • Austin Tourist Park (Best Inland Caravan Park 3 to 4 Stars)
  • Emerald Beach Holiday Park (Overall Best Holiday Park 3 to 4 Stars)
  • North Star Resort (Best Holiday Park/Resort 4 to 5 Stars)

Details of the winners of certificates of recognition are:

Getabout 4WD Adventures - Tow Ed (Business of the Year - Metropolitan Sydney)
The Complete Campsite (Business of the Year - Regional NSW)
Repton Riverside Tourist Park (Best North Coast Caravan Park - 31/2 to 4 stars)

Left to right - Ian Beadel (North Star)  Barry Baillie (CEO  CCIA)  Diana Beadel (North Star)
Left to right - Ian Beadel (North Star) Barry Baillie (CEO CCIA) Diana Beadel (North Star)

Norton Whitmont, President of the Caravan and Camping Industry Association of NSW (CCIA), was honoured with the CCIA Life Member gold pin for his service, dedication and commitment to the industry at the CCIA Excellence Awards.

He has represented the caravan and camping industry for almost 20 years as a board member and has worked at the executive level of the CCIA to progress industry standards.Norton Whitmont also manages Darlington Beach Resort in Arrawarra, Parklea Garden Village in Parklea, Ocean Beach Holiday Park in Umina, and Kincumber Nautical Village in Kincumber.

The Excellence Awards concluded a two day industry conference (19 20 July, 2006) staged by the Caravan and Camping Industry Association of NSW. Many CCIA members attended the Conference which served as a forum for discussion, networking, and development of strategies for the future.

Aptly themed, An Industry on the Move, the 2006 Conference and Excellence Awards highlighted the progress made to increase standards as well as offering keynotes speeches from acclaimed experts such as Samantha Kume (Inside Out Communications), Peter Switzer (Business Expert), Joyce DiMascio (Tourism and Transport Forum), and Alan Stokes (National Sea Change Taskforce).

Editor's Note also see:

Norton Whitmont President of the Caravan and Camping_Industry Association of NSW (CCIA)
Norton Whitmont President of the Caravan and Camping Industry Association of NSW (CCIA)